Help

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These are the fixes for what people ask about most. If your answer is not here, write to us.

Getting started

Your first steps in Chatovo.

How do I create a room

Sign in, press Create room in the lobby and give it a name. That is it — send the link to whoever you are inviting.

How do I invite people

Press the copy-link button inside the room and share it however you like. Whoever follows it lands straight in the conversation.

Do I need an account to join

Yes, joining a room needs an account. Signing up takes a minute and asks only for an email and a password.

Sound and microphone

By far the most common category.

Nobody can hear me

Check that your microphone is not muted in the room bar and that the browser was granted access. With several devices, pick the right one in the menu next to the microphone button.

Background noise gets through

Turn on the microphone sensitivity threshold in the audio settings and quiet sounds stop being transmitted. Automatic mode picks the threshold for you.

I cannot hear anyone

Make sure deafen mode is off, then check the selected output device in the menu next to the headphones button.

How do I turn on push-to-talk

Push-to-talk is a desktop feature: set the activation mode to push-to-talk in the audio settings, then bind the key in the Hotkeys tab.

Rooms and access

Invites, passwords and owner controls.

How do I make a room private

Turn on private mode when creating the room and set a password. Anyone opening the link is asked for it before joining.

I forgot the room password

Only the room owner knows it. The owner can set a new one in the room settings, and the old password stops working immediately.

My room is gone

Rooms are not deleted when the last person leaves. If a room is unreachable, the owner deleted it or the link is out of date.

How do I leave a room

Press the leave button in the room bar. Moving to the lobby, the admin panel or settings does not disconnect you — the call continues in a compact bar at the bottom.

Apps

The desktop and mobile builds.

How do I update the app

The desktop version checks for updates on its own and offers to install them. You can also check manually from the sidebar.

Is there an Android app

Yes, it is published on RuStore. The link is on the download page.

Screen sharing does not work

Screen sharing works in desktop browsers and in the desktop app. Mobile devices do not support it.

Still stuck

Send us an email or open an issue in the repository — we read both.